Job description

Operations Manager


Position overview

Operations Manager


Operations Manager

Essential Functions (Primary Responsibilities):

The Operations Manager will execute the vision and goals of Catamount Institute, guided by the leadership team. They will report to the Executive Director and the Director of Education. These duties include:

  • Oversee and schedule education staff 
  • Responsible for hiring, onboarding, training, and evaluating education staff
  • Support and advise education staff in their roles and responsibilities 
  • Attend and represent in community events outside of regular business hours 
  • Communicate with the customer base to schedule and plan all programs 
  • Develop and strategize current and new programs
  • Strategize with leadership team long and short-term goals 
  • Collaborate with the Financial Manager to secure funding  
  • Collaborate with the education team to increase the quality and efficiency of programs 
  • Meet expectations of partner organization’s requirements for employees 
  • Engage in community outreach and fundraising 
  • Responsible for personnel and staff performance reviews  
  • Marketing and social media 
  • Collaborate with partner organizations to support outdoor education in the Pikes Peak Region 
  • Adhere to budget and work with the leadership team on budget development and oversight
  • Collaborate on business development with new partners and collaborators 
  • Represent Catamount Institute in a professional and positive manner 

Additional Functions (Secondary Responsibilities):

  • Carry out operation needs (building, vans, and technology support) 
  • Facilitate and support year-round programs 
  • Develop and improve program resources 
  • Analyze evaluation data for the program’s performance measures 
  • Attend training as directed to maintain relevant knowledge and certifications 
  • Other duties as assigned 

Physical, Emotional, and Intellectual Demands:

  • Committed to diversity, inclusion, and equity in education and the workplace
  • Ability to serve in an outdoor setting in various weather conditions for extended periods (including overnight)
  • Willing to engage with youth, community members, schools, and donors
  • Ability to communicate effectively in written and verbal 
  • Sound decision making
  • Time management and prioritization
  • Ability to work on a high-functioning team with competing deadlines and little supervision 
  • Attention to detail with excellent follow-through
  • 40 hour work week, including weekend and evening events


  • Bachelor’s Degree in Education, Business Administration, Recreation, or related field, OR Equivalent Experience may be considered
  • Experience supervising a team or group of people with 2 years of manager /leadership experience 
  • Ability to collaborate with the team effectively
  • A strong desire to create positive change
  • Ability to communicate effectively both verbally and in writing; computer literate
  • Ability to pass criminal history background checks required
  • Reliable transportation required
  • U.S. Citizenship or legal to work in the U.S. is required 

Location: This position is full-time, in-person, at Catamount Institute, 740 W Caramillo St, Colorado Springs, CO 80907.


  • Salary range: $42,000 – 48,500  
  • Paid time off 
  • Sick time
  • Health insurance stipend for qualifying staff 
  • Retirement plan for qualifying staff 
  • Holiday time off 

Tentative position timeline: 

Interviews: December 2023 – January 2024 

Tentative start date: January – February 2024 

Diversity and Equal Opportunity: Catamount Institute shall not discriminate against any employee, volunteer, or program participant based on race, sex, color, ethnicity, creed, religion, national origin, citizenship, ancestry, age, disability, political affiliation, gender, sexual orientation, transgender status, gender identity, gender expression, marital, parental, veteran or military status, political service, or membership, participation or association with any employee organization. We provide all individuals equal employment and volunteer opportunities based on relevant qualifications and abilities.

Please email Executive Director Heather Graves your resume, cover letter, and 3 – 5 professional references at to apply. 

Scroll to Top